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Customer Service Clerk Jobs in Canada – Apply Now

Brunskill Pharmacy is situated at 1302 Temperance Street, Saskatoon, SK S7N 0P3. The organization is presently accepting applications for the position of customer service clerk. We are in search of an individual who is self-disciplined and possesses exceptional interpersonal skills. The applicant who is selected will be expected to commence their responsibilities as soon as feasible. Open positions are available for permanent employment or part-time employment that leads to a full-time position. The shift schedule incorporates shift times from 09:30 to 18:00, including day, weekend, and morning.

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Details of Customer Service Clerk Jobs in Canada

  • Employer Name: Brunskill Pharmacy
  • Position: Customer service clerk
  • No. of vacancies: 2
  • Salary: $15.00 to $15.50 hourly (To be negotiated) / 20 to 40 hours per week
  • Employment type: Permanent employment, Part-time leading to full time
  • Location: 1302 Temperance Street, Saskatoon, SK S7N 0P3

Job Description

  • The candidate will be accountable for resolving customer complaints or concerns.
  • The candidate will be accountable for responding to customer inquiries and furnishing them with pertinent information.
  • The candidate is required to provide a detailed explanation of the services provided, including their nature and cost.
  • Receipts and other documents must be issued by the candidate.
  • In order to provide valuable information and services, the candidate must acquire and analyze all pertinent information, including client complaints, inquiries, and feedback.
  • The candidate is required to fulfill general office responsibilities.
  • The candidate is required to take payments.
  • The candidate will be accountable for the sale of merchandise.

Job Requirements

  • The candidate must possess a high level of proficiency in the English language.
  • There are no established educational prerequisites, including a bachelor’s degree, a diploma, or a certificate.
  • An asset is a candidate who possesses experience.
  • The candidate must be punctual.
  • The candidate must prioritize the needs of the consumer.
  • The candidate must possess effective interpersonal skills.
  • The candidate must possess exceptional written and verbal communication abilities.
  • The candidate should possess a flexible and organized nature.
  • The candidate must be dependable.
  • The ideal candidate should possess solid teamwork skills.
  • The candidate must possess the ability to act independently.
  • The candidate must possess strong judgmental abilities.
  • The candidate must possess the capacity to multitask.
  • Dependability is a prerequisite for the candidate.
  • The candidate must possess a rapid rate of learning.

Work setting

  • The candidate should be employed in an urban area with a large population density.
  • The candidate must be employed in a private sector office or work area that is not accessible to the public in the ordinary course of business, except by individual invitation.
  • The candidate must be capable of working in a pharmacy or drugstore within a chemist’s or drugstore, or within a supermarket or other establishment, where prescription drugs are available.

Benefits of Customer Service Clerk Jobs in Canada

  • Salary and Benefits that are Competitive: In Canada, customer service clerk positions frequently offer competitive compensation, particularly when benefits such as health insurance, retirement plans, and paid time off are calculated. Numerous Canadian employers provide benefits that surpass base pay, which aids in the recruitment and retention of qualified candidates for these roles.
  • Demand and a Strong Job Market: The service industry in Canada is flourishing, and there is a consistent demand for customer service positions in various sectors, including finance, telecommunications, and retail. This demand results in job security, rendering it a stable career path with numerous opportunities for advancement and employment.
  • Opportunities for Career Advancement: Beginning as a Customer Service Clerk can provide access to a variety of career opportunities in areas such as sales, marketing, administration, or management. Companies frequently promote from within, which means that clerks who demonstrate leadership potential and excel can advance to supervisory or managerial positions.
  • Enhancement of Skills: Customer service positions cultivate a diverse array of valuable abilities, such as multitasking, conflict resolution, communication, and problem-solving. These skills are highly transferable, and can be used to improve one’s resume for future job opportunities and career transitions, whether they are within or outside of customer service.
  • Possibility to Collaborate with a Wide Range of Customers and Teams: Canada is renowned for its multicultural workforce, and customer service positions frequently involve interactions with individuals from a variety of origins. This exposure has the potential to enhance one’s adaptability, cultural awareness, and interpersonal skills, thereby expanding one’s professional network and making the work experience more rewarding.
  • Adaptable Work Schedules: Flexible work schedules are available in numerous customer service positions, such as part-time, full-time, weekend, and evening duties. This adaptability is advantageous for students, parents, or individuals who require work-life balance, as they can customize their schedules to accommodate their personal obligations.
  • The Potential for Remote Work Options: Remote work is becoming more prevalent in the customer service sector, enabling personnel to work from home in certain instances. This is especially beneficial for individuals who prefer to avoid commuting, desire a flexible work environment, or reside in regions that are remote from company offices.
  • Comprehensive Employee Benefits: Health and dental coverage, retirement savings plans, and mental health support are among the benefits that numerous Canadian employers provide to employees in customer service positions. Additionally, wellness programs, employee discounts, and access to resources for personal development and work-life balance are provided by certain organizations.
  • Employee Rights and a Positive Work Environment: Canadian labor laws prioritize equitable treatment, offering safeguards such as a secure work environment, consistent pauses, and work-hour restrictions. Unions or provincial labor standards frequently safeguard employees, guaranteeing equitable compensation, job security, and equal opportunities for all.
  • Job Satisfaction through Service to Others: Customer service clerks are directly involved in assisting clients, which can be both rewarding and fulfilling. A sense of accomplishment and job satisfaction is frequently achieved by the ability to address issues, provide answers, and positively influence someone’s day.
  • Possibilities for Bilingual Positions: Bilingual customer service positions are available in cities such as Montreal and Ottawa, as English and French are the official languages of Canada. These positions frequently offer bilingual clerks a competitive advantage and additional earning potential as a result of the specialized skill acquired, which often results in higher pay.
  • Work Experience That Is Appealing to Employers in a Variety of Sectors: Customer service experience is highly regarded in various sectors due to its demonstration of customer-oriented skills, problem-solving abilities, and communication. The experience acquired as a Customer Service Clerk is a solid foundation for future job applications and career changes, particularly for those who are interested in transitioning to other disciplines.

Additional information

Security and safety

  • The candidate is required to complete a comprehensive criminal background investigation and basic security clearance.
  • The candidate must be bondable.

Work conditions and physical capabilities

  • The candidate should possess a keen eye for detail.
  • The candidate must be capable of operating in a fast-paced, high-volume environment.
  • The candidate is required to complete the task within the specified time frame.
  • The candidate must be prepared to perform under pressure.
  • The candidate must possess exceptional hand-eye coordination.
  • The candidate should be expected to conduct repetitive tasks on a regular basis.
  • The candidate must be prepared to operate in a permanent capacity for an extended period of time.
  • The candidate must be prepared to trek for extended periods of time.

How to Apply

If you are interested in applying, please submit your application through the channels or options that are provided.

By email

ron@brunskillpharmacy.com

In-person

1302 Temperance Street
Saskatoon, SK
S7N 0P3
Between 01:00 p.m. and 04:00 p.m.

Note

Please include the following while sending the application

  • Cover letter
  1. Is a customer service job in demand in Canada?

    Only 10,600 skilled job seekers will fill the additional 11,300 customer service jobs predicted by recent research in Canada. This statistic shows a moderate labor shortage of 700 skilled workers in customer service.

  2. How much do customer service agents make in Canada?

    Average Service Canada Customer Service Representative hourly pay in Canada is approximately $22.24, which is 15% above the national average.

  3. How do I become a customer service representative in Canada?

    Some employers only require completion of secondary school education. Work experience: To work as a customer service representative, you require experience. You can gain experience through on-the-job training and entry-level opportunities like working as a call center agent.

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