Rogers has announced the recruitment of individuals for the position of Senior Production Support Analyst. They are seeking the most qualified and deserving candidates for this position. They are obligated to offer Application Support for the Provisioning platform, which encompasses Oracle Order and Service Management, Oracle ASAP, and Unified Inventory Management. This position is currently accepting applications from qualified candidates.
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Detalis for Senior Production Support Analyst jobs:
- Employer Name: Rogers
- Position: Sr. production support analyst
- Salary: $94,000 to $107,000 per year
- Employment Type: Full-time
- Location: 8200 Dixie Rd (341), Brampton, Ontario, Canada
Description for Senior Production Support Analyst jobs:
- Candidates who are interested in this position should promptly participate in the technical bridges to assist in the resolution of high-priority incidents that are associated with this position.
- Individuals who are interested in this position are encouraged to initiate and execute timely modifications to resolve operational deficiencies and root-cause issues while functioning in this position.
- Applicants who are interested in this position are required to develop automation solutions for routine operational activities and validations.
- Dynatrace is working on this position, which involves application monitoring through Oracle Enterprise Manager monitoring. Individuals who are interested in this position are required.
- Candidates who are interested in this position are required to provide 24×7 application monitoring and support by industry standards and best practices.
- Applicants who are interested in this position are required to perform Change Management and Release Management duties to deploy patches and new versions to production.
Requirement for Senior Production Support Analyst jobs:
- To be considered for this position, candidates must possess a degree in Computer Science, Information Systems, or Telecommunications Technology.
- In order to be considered for this position, applicants must possess a comprehensive understanding of WebLogic, Unix, Oracle DB, SQL/PLSQL, Networking, and Debug/troubleshooting skills.
- Candidates must possess the ability to develop and implement automation in all relevant situations and be proficient in shell scripting.
- In order to qualify for this position, they must be capable of analyzing logs, identifying the underlying cause of problems, and formulating the necessary details for a solution or repair.
- Candidates who are interested in this position must possess the ability to deploy applications, upgrade them, and conduct WebLogic patch upgrades.
- Candidates who possess effective communication skills are regarded as assets for this position.
Benefits of Senior Production Support Analyst jobs:
- Competitive Compensation and Benefits: Senior Production Support Analysts are adequately compensated for their technical proficiency and troubleshooting abilities. These positions frequently include robust benefits packages, such as health insurance, retirement programs, and occasionally performance-based bonuses.
- Job Stability and High Demand: The demand for experienced support analysts who can guarantee the smooth operation of businesses is on the rise as they increasingly depend on intricate software and IT systems. This demand results in job security and stability, particularly in the finance, healthcare, e-commerce, and technology sectors.
- This position is ideal for individuals: who appreciate complex problem-solving and technical troubleshooting, as it involves diagnosing and resolving technical issues, managing incidents, and optimizing systems. The work is both challenging and engaging.
- Opportunities for Career Advancement: Senior Production Support Analysts are frequently placed in positions that offer a distinct path for career development, including Production Support Manager, IT Operations Manager, and roles within DevOps and systems architecture.
- Skill Development: This position necessitates and improves proficiency in SQL, scripting, application support, and system monitoring tools. Staying informed about the most recent technologies and solutions is an essential component of the job, as it can enhance one’s employability and provide access to additional opportunities in the IT sector.
- Diverse Technology Exposure: The role of Senior Production Support Analyst frequently entails the use of a variety of software tools, platforms, and databases, which provides a comprehensive technical background and the opportunity to acquire specialized knowledge in multiple domains.
- Direct Influence on Business Operations: Production Support Analysts are essential in minimizing outages and guaranteeing system reliability, which directly affects customer satisfaction and business continuity. The work is essential to the organization’s development, and this responsibility can be highly rewarding.
- Fostering a collaborative work environment and assisting analysts in the development of robust internal networks, this position requires close collaboration with various teams, including development, operations, and business teams.
- Hybrid and Remote Work Options: Numerous organizations provide senior technical positions with the flexibility to work remotely or in a hybrid environment. This flexibility is especially beneficial for positions that necessitate on-call support or off-hours work, as it promotes work-life balance.
- Cross-Industry Opportunities: This career path is highly adaptable, as Production Support Analysts are employed in a variety of industries, including finance, healthcare, telecommunications, and retail. The fundamental skills are highly transferable across sectors, thereby enabling job flexibility.
- Learning of ITIL and Best Practices: The knowledge of IT Infrastructure Library (ITIL) frameworks is a prerequisite for numerous support analyst positions, as they are extensively applicable in IT service management. By mastering ITIL practices, the analyst’s employability in larger IT and service management roles is increased and their aptitude is enhanced.
- Potential for International Opportunities: The demand for qualified support analysts is widespread, which facilitates the search for comparable positions on a global scale or collaboration with global teams for seasoned professionals.
- Continuous Learning and Certification Opportunities: Employers frequently promote certification in technologies such as Microsoft Azure, AWS, or ITIL. These certifications not only enhance the analyst’s professional profile but also enhance their skills.
- Balanced Combination of Technical and Customer Interaction: The position provides a harmonious balance between technical responsibilities and customer-facing responsibilities, which is particularly appealing to individuals who derive pleasure from technical work while assisting internal or external clients.
How to apply
We have provided a specific link below; applicants who wish to complete the application form for this position should simply click on the “apply now” button. Applicants who are most deserving of this position will receive an invitation to participate in the interview process. They will be required to complete the interview, and if they are chosen, they will receive an appointment letter.
Frequently Asked Questions:
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How much does a production support analyst make in Canada?
The estimated total pay for a Production Support Analyst is $70,205 per year in the Toronto On area, with an average salary of $67,020 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salarios collected from our users.
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How much does a support analyst make in Toronto?
IT Support Analyst professionals in Toronto, ON have a wide total pay range, between $39,889 and $91,041, depending on experience, with an estimated total pay of $59,629 following the average career path of an IT Support Analyst.
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How do I become a production analyst?
In general, you can become a Production Analyst after completing your 4-year Bachelor’s Degree in a related discipline. Depending on the type of Production Analyst role you’re pursuing, you may want to explore certification in Certified Associate.
