Latest Front Desk Support Worker Jobs in Canada 2024

In order to ensure that the rights of all individuals are recognized and protected, the YWCA Toronto endeavors to uphold anti-discrimination policies and anti-oppression standards. Our welcoming environment is open to all women and individuals who identify as transgender, intersex, non-binary, agender, and/or Two-Spirit.

Women and gender-nonconforming individuals of diverse racial and ethnic backgrounds, beliefs, abilities, and sexual orientations are encouraged to submit applications.

The Front Desk Support Worker is accountable for providing a courteous and cordial reception service, in addition to collaborating to create a welcoming and pertinent environment for visitors and renters. Working within a feminist framework that integrates a trained response with an understanding of the causes and effects of trauma, mental health, and oppression.

Details of Latest Front Desk Support Worker Jobs in Canada

• Employment Type: Part-Time, Permanent
• Salary: $36,644 per annum (Prorated) (L5) plus comprehensive benefits
• Location: 150 Elizabeth Street, Toronto, Ontario, M5G 0B1
• Latest Front Desk Support Worker Jobs in Canada Entry level
• Industries: Civic and Social Organizations
• Work Hours: 26 hours per week (Saturday and Sunday, 9 a.m. to 8 p.m.); Tuesday, 1 p.m. to 4 p.m. (virtually).

About Ywca Toronto-Ywca Elm Centre

The 300 permanent housing units at the YWCA Elm Centre serve three distinct resident groups: 165 affordable rental units for women, 50 units for Indigenous women, gender nonconforming individuals, and their families, and 85 supportive units for women and gender nonconforming individuals who are experiencing mental health issues or co-occurring mental health and drug use issues.

The Elm Community Engagement Team is dedicated to the development of community capacity, housing stability, and health promotion, and offers a variety of services and activities to all residents.

Responsibilities

• You should work together as a team to establish a memorable environment, and renters and visitors should be greeted with a friendly and helpful attitude.
• Working within a feminist framework that necessitates the adept management and understanding of the processes and consequences of mental illness, trauma, and oppression
• Arrange for tenant reservations at Nancy’s Auditorium, Jack Layton Lounge, and Winona Community Lounge; schedule visits to the Women’s College Clinic at Elm.
• Assist in the orientation process for new tenants to ensure that they are at ease with and comprehend the community, personnel, and services.
• Address on-site crises by employing the on-call procedures (i.e., property services, directors, and housing support program personnel).
• Respond to potential safety issues by taking corrective action and ensuring that the appropriate individuals are informed of any hazards.
• The supervisor is informed of any emergencies, vandalism, or disruptions, and an incident record is generated as necessary.
• Maintain communication with pertinent personnel, including housing workers, community engagement staff, and property services personnel.

Check Also: Home Support Worker Jobs in Canada – Apply Now

Benefits of Latest Front Desk Support Worker Jobs in Canada:

• Competitive Compensation and Salary: The compensation of front desk support personnel in Canada is generally competitive, but it can fluctuate depending on the industry, region, and level of experience. Salaries may vary from entry-level wages to higher compensation for more experienced professionals or those employed in specialized fields (e.g., healthcare or executive offices). Furthermore, these positions are financially appealing due to the fact that numerous employers provide incentives, performance compensation, or benefits.
• Demand and Job Stability: The demand for front desk support workers is high in a variety of industries, particularly in customer-facing sectors such as healthcare, hospitality, retail, and corporate offices. In larger cities or regions with a high concentration of businesses, these positions are frequently regarded as essential, as they provide job security. The demand for skilled front desk support personnel remains consistent as businesses continue to prioritize client interaction and customer service.
• Prospects for Professional Development: This position is frequently employed by numerous front desk support workers as a means of advancing their careers. Opportunities to advance to more senior and lucrative positions, including executive assistant, office manager, or customer service supervisor, are available with sufficient experience. Additionally, certain employers provide training programs or additional educational opportunities to assist employees in acquiring the necessary skills and qualifications to advance within the organization.
• Building Critical Communication and Interpersonal Skills: Strong communication skills are essential for front desk support workers, as they are continuously engaging with clients, customers, visitors, and staff. This position assists individuals in the acquisition of effective verbal and written communication, conflict resolution, and customer service skills. This position provides an excellent opportunity for personal and professional development, as these interpersonal skills are highly valued and transferable across a wide range of professions.
• A Wide Range of Work Environments: A diverse array of industries employ front desk support personnel, each of which provides a distinctive work environment. Each workplace presents distinct challenges and experiences, regardless of whether it is a hotel, medical office, corporate headquarters, or government agency. This diversity enables employees to identify an environment that aligns with their interests and values, regardless of whether they prefer the structured atmosphere of a healthcare office or the fast-paced environment of a hotel.
• Work-Life Balance: Many front desk positions provide consistent hours, typically from 9 AM to 5 PM, which is advantageous for individuals who are interested in maintaining a conventional work-life balance.. Those with family obligations or other personal obligations may find some companies to be appealing, as they offer flexible schedules or part-time options. In the hospitality sector, it may be necessary to work evening and weekend shifts; however, there are also opportunities for flexible shift scheduling.
• Social and Health Advantages: In Canada, full-time front desk support workers frequently receive comprehensive benefits packages that encompass healthcare insurance, dental coverage, vision plans, life insurance, and access to employee assistance programs (EAPs). These benefits can assist in reducing out-of-pocket expenses for health-related requirements and contribute to the overall well-being of employees.
• Numerous positions do not necessitate formal education: Formal education beyond high school is not required for a significant number of front desk support positions in Canada, which makes them accessible to a diverse pool of candidates. On-the-job training is frequently offered, which can assist individuals in acquiring the specific skills necessary for the position, such as an understanding of office software, customer service protocols, or booking systems. This accessibility facilitates the transition into the workforce for individuals who lack a college or university degree.
• Multitasking and Job Variety: From greeting visitors and answering phones to scheduling appointments and managing administrative responsibilities, front desk support workers frequently perform a diverse array of tasks. This position enables individuals to cultivate a diverse range of skills and prevents the job from becoming monotonous. Multitasking is an essential component of the job, as it enables employees to cultivate the capacity to effectively manage multiple priorities and develop organizational skills.
• Opportunities for Networking: There are numerous individuals with whom you will interact in your capacity as a front desk support worker, including clients, customers, senior management, and executives. This offers exceptional networking opportunities, enabling employees to establish valuable connections that may result in future career opportunities. A worker’s professional reputation can be improved and opportunities for career advancement can be opened by establishing strong relationships with customers and visitors.

Qualifications

• Acquiring a bachelor’s degree from a university in a relevant field (such as social work) (equivalency cases will be reviewed)
• A minimum of one to three years of comparable experience in the field of assisted living
• A qualification from the Toronto Hostel Training Centre is a significant advantage.
• Familiarity with the Residential Tenancies Act and prior work experience in a residential context are advantageous.
• A strong interpersonal ability, as well as exceptional communication skills in both written and spoken format
• Proficiency and familiarity in the management of emergencies and the reduction of tensions
• Ability to interact with a diverse group of women, their families, and guests in a supportive housing environment politely and professionally; experience working with individuals and groups from a variety of backgrounds, including those with varying cultural backgrounds, genders, abilities, religions, races, and sexual orientations.
• Demonstrate your expertise and practical experience in serving women who have encountered trauma or abuse, destitution, unstable housing, mental health issues, or co-occurring addictions.
• Working knowledge and proficiency in an anti-oppression framework and trauma-informed care
• Understanding of the harm reduction framework
• The capacity to adhere to all safety regulations and guidelines in the workplace and respond appropriately in the event of an emergency or other safety-related situation
• Must possess the ability to perform under pressure, be detail-oriented, and be meticulous.
• Advantages include proficiency in a second language and familiarity with security operating systems.
• Completion of the WHMIS training program is advantageous.

How To Apply

To Danielle Nakouz, Manager of the Elm Housing Support Program, please send your resume and cover letter in a single document to elmhousingjobs@ywcatoronto.org. In the subject line, please include your name and the JOB ID (ELM884-Repost).

Take note:

The vulnerable sector police conduct a reference check on the selected applicant prior to employment. The Toronto YWCA is a unionized institution. The laborers are represented by CUPE Local 2189. This responsibility is assigned to the Bargaining Unit. This position may be open to internal candidates.

The YWCA Toronto is committed to the promotion of anti-oppression principles and the preservation of the Ontario Human Rights Code. Women and gender-nonconforming individuals of diverse racial and ethnic backgrounds, beliefs, abilities, and sexual orientations are encouraged to submit applications.

Applicants with disabilities are permitted to request modifications at any stage of the hiring procedure at the YWCA Toronto. Please inform us if you require any accommodations if you are approached. We will only contact applicants who have been selected for an interview, even though we appreciate the interest of all applications.

For More Info:

Email Your CV, and We’ll Find the Best Pathway For you: info@jobsincanada.pk

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