Rogers Communications, one of Canada’s leading technology and communications companies, is currently hiring a Jira Manager to join its operations in Brampton, Ontario. This full-time position offers a competitive hourly rate of $63.30, ideal for experienced professionals in Agile project management and Atlassian tool administration.
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Role Overview:
As a Jira Manager at Rogers, you will play a pivotal role in overseeing and optimizing the organization’s use of Jira and other Atlassian tools. You will lead a dedicated team that ensures the seamless integration and management of project workflows, from design to execution. This position is crucial for improving team collaboration, driving efficiency, and delivering on Rogers’ commitment to excellence in customer experience.
Position Details:
- Employer: Rogers Communications
- Job Title: Jira Manager
- Type: Full-time
- Salary: $63.30/hour
- Location: 8200 Dixie Rd (341), Brampton, ON, Canada
Key Responsibilities:
- Lead Jira Team: Oversee a specialized team managing Jira, Confluence, and other Atlassian tools. Provide guidance and mentorship to team members.
- Agile Process Design: Design and implement Agile workflows, ensuring they align with business objectives and enhance operational efficiency.
- Collaboration Across Departments: Work closely with product managers, engineers, and business stakeholders to identify process bottlenecks and provide automated workflow solutions.
- System Integration: Manage integrations between Jira and other enterprise tools to streamline project management processes across the organization.
- Documentation: Develop comprehensive guidelines, standard operating procedures (SOPs), and best practices for both Jira administrators and end-users.
- Incident Management: Act as the primary escalation point for Jira-related issues, ensuring timely resolutions to avoid project delays.
Qualifications:
- 3–5 years of experience in a similar role, managing teams and administering Jira in enterprise environments.
- Expertise with Atlassian Data Center applications such as Jira, Confluence, and Crowd, including installations, configurations, upgrades, and troubleshooting.
- Proven experience managing both Agile and Waterfall project management methodologies.
- A Bachelor’s degree in Computer Science, Computer Engineering, or a related field is preferred.
- Strong problem-solving skills and experience managing system configurations, performance tuning, and user permissions.
- Ability to mentor and lead a team of professionals in the administration of Jira and related tools.
Why Work as a Jira Manager at Rogers?
Working at Rogers Communications means more than just a job—it’s an opportunity to shape the future of technology and contribute to a leading organization that values innovation, teamwork, and continuous learning.
Career Growth:
Rogers offers significant career development opportunities for its employees. As a Jira Manager, you will oversee a dynamic and essential function within the organization. You will have the chance to move into senior leadership roles or pursue more specialized career paths in IT and project management. Rogers encourages internal growth and provides its employees with the tools and training needed to advance their careers.
Job Stability and Competitive Compensation:
At Rogers, job stability is a key benefit, especially in technology-focused roles such as this. The demand for professionals with expertise in Jira and Agile methodologies continues to rise as organizations move toward more streamlined, data-driven operations. With a competitive salary of $63.30/hour, the role offers a solid foundation for long-term employment, with opportunities for salary increases based on performance and experience.
Work-Life Balance:
Rogers is committed to fostering a healthy work-life balance. Many employees enjoy the flexibility of remote work or hybrid schedules, allowing them to manage their personal and professional lives efficiently. The company’s commitment to flexibility makes it an excellent place for people who need autonomy in managing their work hours.
Inclusive Culture and Workplace Environment:
Rogers places a strong emphasis on innovation, collaboration, and inclusivity in the workplace. The company fosters an environment where creativity and diverse perspectives are encouraged. This makes it a great place for individuals looking to contribute ideas, grow professionally, and thrive in a culture that celebrates collaboration and continuous learning.
Benefits of Working at Rogers:
- Health and Wellness: Comprehensive healthcare coverage, including dental and vision, mental health support, and wellness programs.
- Retirement Plans: Rogers provides robust retirement savings plans to help employees plan for their future.
- Paid Time Off: Generous vacation days, paid sick leave, and holidays.
- Professional Development: Access to training programs, conferences, and certifications to further enhance your career.
- Employee Discounts: Special discounts on Rogers products and services, including mobile plans, internet, and television services.
How to Apply?
Ready to take the next step in your career? Apply now through the official Rogers Careers Portal by clicking on the Apply Now button on the job listing page. You will be asked to submit your resume and relevant documentation.
Frequently Asked Questions:
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Who should be a Jira administrator?
That said, Jira admins should have at least basic familiarity with system administration tasks like software package management and file system permissions management to install and update Jira.
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Is Jira a valuable skill?
Jira is widely used in various industries, making it a valuable skill for candidates to possess. A candidate’s proficiency with Jira demonstrates their understanding of project management principles and their ability to navigate issue tracking systems.
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Is Jira a task manager?
Using task management in Jira provides real-time information and enhances collaboration so you can make informed decisions and deliver projects on time.
