Service Canada, which is located in Fort Frances, ON, is currently accepting applications from qualified candidates for the position of Citizen Services Specialist (CSS) — government services. The ideal candidate should possess strong interpersonal skills and be self-motivated. The selected candidate will be expected to commence work as soon as feasible. The positions are classified as either full-time or casual employment.
- Name of Employer: Service Canada
- Position: Citizen services specialist (CSS) – government services
- The number of vacancies is one.
- Salary: $67,330 per year, based on a 37.5-hour workweek.
- Type of employment: Full-time, Casual
- Location: Fort Frances, Ontario
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Job Description
- The candidate will be accountable for the preparation and formatting of the page presentation.
Job Requirements
- The candidate must possess bilingualism.
- A certificate of secondary (high) school matriculation is required for the candidate.
- The selected candidate will receive training.
- The candidate must prioritize the needs of the consumer.
- The candidate must possess effective interpersonal skills.
- The candidate must possess exceptional written and verbal communication abilities.
- The candidate must possess a high level of organization.
Additional information
Security and safety
- The candidate is required to possess a fundamental security clearance.
Transportation/travel information
- A verified driver’s license is required for the candidate.
Work conditions and physical capabilities
- The candidate should be able to work in a fast-paced busy environment.
- The candidate should have an eye for details.
Benefits of Citizen Services Specialist (CSS) – government jobs
- Comprehensive Benefits Packages and Competitive Salaries: These positions typically provide comprehensive benefits packages, which may include health, dental, and vision insurance, as well as retirement plans such as pension schemes.
- Job Security and Stability: Government positions are distinguished by their job security and stability, as they are less susceptible to redundancies than those in the private sector.
- Career Development Opportunities: Employment in government services offers a variety of career development opportunities, training programs, and pathways for career advancement into higher positions within the public sector.
- Contribution to Society: As a Citizen Services Specialist, you have the opportunity to directly enhance the lives of individuals by facilitating their access to essential government services and offering assistance. This can result in a high level of job satisfaction.
- Work-Life Balance: Government employment frequently includes regular working hours, paid holidays, and leave options, which contribute to a positive work-life balance.
- Training and Development: A multitude of government positions offer opportunities for continuous professional development and training to improve skills and remain informed about policy or system updates.
- Employee Support Programs: Numerous government positions offer wellness and employee support programs, including counseling services, to guarantee the welfare of their employees.
- Structured Work Environment: The role of a Citizen Services Specialist typically entails the implementation of structured work processes and clearly defined responsibilities, thereby establishing a work environment that is both predictable and organized.
- Retirement and Pension Benefits: These positions frequently include substantial retirement benefits, such as defined pensions, that can offer financial stability upon retirement.
- Diverse Job Roles: The Citizen Services Specialist position is dynamic and varied, requiring the completion of a diverse range of responsibilities, such as client interaction, case administration, and service delivery.
- Networking Opportunities: A career in the government sector provides the opportunity to establish connections with professionals from various departments and levels, thereby broadening one’s professional network and fostering potential career advancement.
How to Apply
Apply through the provided options if you are intrigued.
By email
on-nwne-pm01-cso-asc-2016-gd@servicecanada.gc.ca
Note
- When applying, please include the following:
- Cover letter
Frequently Asked Questions:
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What does a citizen services officer do in Canada?
Citizen Service Officers serve as the primary point of contact for public inquiries, handling requests, and providing information related to government services. Responsibilities include managing complaints, processing applications, and maintaining records.
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Do you have to be a Canadian citizen to get a government job?
Be aged 16 or older; be Canadian citizens or permanent residents, or hold a valid work permit by government requirements; and meet the House of Commons pre-employment screening requirements.
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Is it easy to get a government job in Canada?
Securing a government job in Canada can be a competitive and challenging process. It’s essential to stay persistent, continuously refine your skills, and learn from each experience
