Citizen Services Officer Government Jobs in Canada – 2025

Service Canada, located at 61 Lorne Avenue, Ground Floor, Stratford, ON N5A 6S4, is currently accepting applications from qualified candidates for the position of Citizen Services Officer (CSO) – government services. The ideal candidate should possess strong interpersonal skills and be self-motivated. The selected candidate will be expected to commence work as soon as feasible. The positions are classified as either full-time or casual employment. The candidate is required to perform the day shift.

• Name of Employer: Service Canada
• Citizen Services Officer (CSO) – government services
• The number of vacancies is one.
• Salary: $60,424 per year, based on a 37.5-hour workweek.
• Type of employment: Full-time, Casual
• Ground Floor, 61 Lorne Avenue, Stratford, ON N5A 6S4.

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Requirements for Citizen Services Officer Government Jobs

• The candidate must possess bilingualism.
• A secondary (high school) graduation certificate is the minimum requirement for the candidate.
• The optimal candidate will possess a minimum of 2 to 3 years of experience in a related industry.
• Accuracy is a prerequisite for the candidate.
• The candidate must prioritize the needs of the consumer.
• The candidate must possess effective interpersonal skills.
• The candidate must possess exceptional written and verbal communication abilities.
• The ideal candidate should possess a flexible and organized demeanor.
• The candidate must possess strong judgmental abilities.
• Dependability is a prerequisite for the candidate.
• The candidate must possess an analytical mindset.

Experience and specialization

Computer and technology knowledge

• The candidate must possess a comprehensive understanding of Microsoft Word, Excel, Outlook, and Windows.

Additional information

Security and safety

• The candidate must possess a security clearance with enhanced reliability.
• The candidate should undergo a comprehensive criminal background check and a credit check.

Work conditions and physical capabilities

• The candidate must be capable of operating in a fast-paced, high-volume environment.
• The candidate must be prepared to perform under pressure.
• The candidate is required to complete the task within the specified time frame.
• The candidate should possess a keen eye for detail.
• The candidate must be prepared to work additional hours if required.

Benefits of Citizen Services Officer Government Jobs

• Job Security: Compared to the private sector, government positions generally provide more stability. There is frequently a diminished likelihood of redundancies once a position is obtained.
• Competitive Compensation and Benefits: These positions typically offer competitive compensation and benefits packages, which include paid leave, health insurance, and retirement plans.
• Work-Life Balance: Government positions frequently employ structured hours, which can result in a more favorable work-life balance than those in the private sector, particularly in high-pressure industries.
• Opportunities for Career Advancement: Numerous government agencies provide explicit pathways for professional development and career advancement, which enable individuals to ascend the organizational hierarchy over time.
• Community Impact: The position of Citizen Services Officer enables you to directly influence the community by assisting citizens with their requirements, improving their access to government services, and improving their overall experience with government.
• Training and Development: Government agencies frequently offer comprehensive training programs to assist employees in the development of their skills and knowledge, thereby improving their career prospects.
• Diverse Work Environment: These positions frequently necessitate engaging with a diverse array of individuals and communities, which can be rewarding.
• Job Satisfaction: The ability to assist citizens in navigating government processes and accessing essential services can result in a high level of job satisfaction and fulfillment.
• Pension and Retirement Plans: Pension plans are a common feature of numerous government positions, and they can offer financial stability during retirement.
• Remote Work Options and Flexibility: The agency may offer opportunities for remote work or flexible schedules, which can improve personal well-being and job satisfaction.

How to Apply

Apply through the provided options if you are intrigued.

By email

sw.staffing.dotation.sw@servicecanada.gc.ca

Note

Please include the following while sending the application

• References attesting experience
• Cover letter

Frequently Asked Questions: