Taxi Livriris Ontario, located in Ottawa, ON, is currently seeking candidates for the position of Call Centre Agent – Customer Service. This is an exciting opportunity to join a well-established team in a dynamic and supportive work environment.
The ideal candidate will possess excellent interpersonal skills and a self-motivated attitude. Immediate availability is preferred, with both full-time and permanent positions available.
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Details:
- Employer Name: Taxi Livriris Ontario
- Position Title: Call Centre Agent – Customer Service
- Number of Vacancies: 3
- Location: Ottawa, ON
- Salary: $18.00 per hour (36 to 40 hours per week)
- Employment Type: Permanent, Full-time
- Shifts: Day, Weekend, Morning
Key Requirements:
- Language Skills: Fluency in either English or French is required.
- Education: A secondary school diploma (high school) is required.
- Experience: Ideally, one to two years of experience in a customer service or call center role.
Benefits of Working as a Call Centre Agent in Canada:
1. Competitive Compensation & Job Stability
- The average salary for customer service agents in Canada ranges between CAD $35,000 and CAD $50,000 annually. Many positions also offer performance-based incentives, paid time off, and health insurance benefits.
- Call center roles provide strong job security, especially in sectors like telecommunications, retail, finance, and utilities, where customer service remains an essential function.
2. Flexibility & Work-Life Balance
- Many call center roles offer flexible hours, including weekend and evening shifts. Additionally, some positions allow remote work options, providing employees with greater flexibility to manage personal and professional obligations.
3. Career Growth Opportunities
- Starting as a customer service agent, you can progress into supervisory or team leader roles, or transition into specialized areas such as quality assurance, HR, or training. Call centers often provide clear pathways for career advancement as you gain experience.
4. Skill Development
- As a call centre agent, you’ll develop valuable, transferable skills like problem-solving, communication, conflict resolution, and multitasking—skills that are highly sought after in a variety of industries.
5. Dynamic Work Environment
- Call centers offer a diverse, fast-paced, and ever-changing work environment where you interact with customers from various backgrounds, helping you build a wide range of interpersonal and professional skills.
6. Additional Employee Benefits
- Many call centers offer employee discounts, wellness programs, complimentary meals, and employee recognition initiatives to enhance job satisfaction.
Visa Sponsorship for International Applicants
For qualified international candidates, Taxi Livriris Ontario may offer visa sponsorship for the Call Centre Agent – Customer Service position. If you possess relevant customer service experience or proficiency in multiple languages, this could be an excellent opportunity to gain permanent residence in Canada while working.
How to Apply for Call Centre Agent Customer Service Jobs in Canada 2025?
Interested candidates should submit their applications via email at emplois@livriris.team. Ensure that your application includes your updated resume and a cover letter addressing your relevant experience and qualifications.
By email:emplois@livriris.team
Conclusion:
Joining Taxi Livriris Ontario as a Call Centre Agent offers a fantastic opportunity to build your career in customer service while enjoying a flexible work environment, competitive pay, and long-term growth. Apply now to become part of a dynamic team in Ottawa and take the next step in your professional journey.
Frequently Asked Questions:
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Are call center jobs in demand in Canada?
Yes, the demand for customer service agents in Canada is on the rise. Research indicates that between 2019 and 2028, Canada will add 11,300 new customer service jobs, with a moderate labor shortage of 700 skilled workers in this field.
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What is the average salary for customer service agents in Canada?
The average salary for customer service representatives is around CAD $41,945 per year, with many positions offering additional incentives based on performance.
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How does customer service relate to public relations?
Customer service and public relations (PR) share common goals, particularly in shaping the perception of a business. While customer service directly interacts with the customer base, PR focuses on influencing the public’s perception of the business. Both play crucial roles in supporting a company’s success.
