Skeena Trading Company is currently seeking an enthusiastic and customer-focused Assistant Store Manager to join our team in Terrace, BC. This is a full-time, permanent position with flexible working hours, including day, evening, weekend, and overtime shifts. The ideal candidate will possess strong leadership abilities, a customer-first mindset, and the ability to drive sales through effective store management. The position is available immediately for the right candidate.
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Job Details:
- Position: Assistant Store Manager
- Employer: Skeena Trading Company
- Location: Terrace, British Columbia
- Employment Type: Full-time, Permanent
- Salary: $35.00 per hour (30 to 35 hours per week)
- Shifts: Day, Evening, Weekend, Flexible Hours, On-Call, Overtime
Key Responsibilities
- Supervise and lead a team of 3-4 employees, ensuring excellent customer service and operational efficiency.
- Conduct market research to analyze consumer demand, potential sales trends, and competitor activity.
- Oversee inventory management, including product selection, purchasing, and merchandising.
- Implement pricing, credit, and promotional strategies to drive store profitability.
- Develop and execute marketing campaigns to increase customer engagement and brand awareness.
- Manage daily store operations, including budgeting, financial reporting, and performance evaluation.
- Handle customer interactions, resolving complaints and ensuring a positive shopping experience.
- Recruit, train, and supervise staff and volunteers, fostering a strong team environment.
Qualifications & Skills Required:
- Education: Diploma or certificate from a one- to two-year college/CEGEP program in business, retail management, or a related field.
- Experience: 1-2 years of retail management or supervisory experience preferred.
- Language Proficiency: Strong English communication skills (written and verbal).
- Skills & Attributes:
- Leadership & team management
- Problem-solving and adaptability
- Strong customer service focus
- Effective time management and organizational skills
- Ability to work efficiently in a fast-paced retail environment
- Proficiency in retail operations, including cash handling and merchandising
Work Environment & Benefits:
- Candidates should be comfortable working in a fast-paced retail setting.
- Extended periods of standing, walking, and occasional heavy lifting may be required.
- Relocation assistance may be available for candidates moving closer to the job location.
- Opportunities for career growth within the company.
How to Apply?
Interested candidates are encouraged to apply by sending their resume and cover letter to the following address:
Mail: 3302 Kalum Street, Terrace, BC, V8G 2N6
Email: [Insert Contact Email]Phone: [Insert Contact Number]
Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted for an interview.
Frequently Asked Questions:
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What is the role of an assistant store manager?
An assistant store manager supports the manager in the day-to-day operations of a retail store. Their primary duties include serving customers, supervising staff, and taking charge when the manager is absent.
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What does an assistant manager do in a shop?
I am responsible for managing daily operations, which includes store opening and closing procedures, cash handling, and inventory management. I am responsible for ensuring customer satisfaction through a problem-solving approach. I collaborate with other departments to optimize the customer experience and improve store operations.
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What is the role of an assistant manager?
Assist the manager by performing related duties. The manager provides support to the staff by communicating job expectations and planning, monitoring, and appraising job results. This role also includes assisting in the coaching, counseling, and discipline of employees. Aids in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
